Since Charlton's place in the play-offs is more than a 99% probablilty now (we are 250/1 on with Skybet to qualify) I would hope the Club will post some information about tickets for the play-off matches - at least the first leg at the Valley - before Saturday 8th May. I appreciate the Club obviously cannot actually put tickets on sale before our play-off place is guaranteed, but information about availability, prioritising, ticket office opening hours and the choice of purchasing methods would provide some reassurance for fans, and the ability to plan ahead regarding how we go about securing our tickets. Personally I'm happy to travel to the Valley on the Sunday or Monday after the Rochdale game to buy a ticket in person and I'll even make that journey during the following week if necessary, though getting to the ground after work on a weekday evening is much more difficult for me. Buying at the ticket office in person has always been my preferred method of picking up tickets for games not covered by my ST, but I will buy online and print my own ticket if there is no other viable option.
The ticket office will f*** this up big style. They cannot even post one application out correctly inside a fortnight let alone thousands in a matter of days. Tickets will almost certainly be to personal callers but how they organise priority sales will be amusing. @Royston Vasey has very kindly offered to queue for ten hours and give up a days annual leave to help out the amateur human being. I'll buy him a beer
Good post @lardiman I have suffered first hand experience in recent weeks of the Charlton Ticket Office making an absolute pigs ear out of the seemingly simple task of posting out away tickets once i had paid for them. On a couple of occasions I have had to resort to giving the staff there bollokings as a result. The two main issues are a lack of resources, and the poor quality of some of the employees concerned. Based on my experiences there is no chance in its current form that our Ticket Office will cope efficiently with issuing 30,000 Wembley tickets. Stand by for some long queues at the Valley.
To be honest, I've never really had a problem wit the ticket office. Ordered my Rochdale tickets online on the evening of 22nd April and they sent them out by post the next day. Shrewsbury maybe a bit more of a bun fight though.
I'm naturally disinclined to trust the posting of tickets. I always used to find one way or another to actually get to the ticket office before match-day if I needed to. This modern method of buying online then printing your own ticket sounds reasonable to me (assuming it works) but I have never tried it.
@baraettmattesvensson I’ve just seen the coach pick up times for Rochdale Larkfield 9am 5 pick ups ...arrives Charlton at 11am
I have little sympathy with people who persist with using the coaches for the away games. This does not excuse the total incompetence of the people organising the travel.
sure? i can remember when it was a paper based thing there always being stubs in there for the home leg. bit tight if it isnt considering it's still a game within this season...
They we're vouchers to enable you to get your ticket in case numbers were limited. Charlton have never included Cup games of Play Off matches as part of the Season Ticket
On a serious note, it is clear that the club is going to face a mighty logistical and organisational challenge if we get to Wembley. 1. No Peter Varney at the helm, applying organisation & common sense to ticketing. 2. No CEO or senior management, full stop. 3. An eviscerated and under-manned ticket office thanks to 4 years of Belgian idiocy. Recent midweek trips to the Valley to buy away tickets - Peterboro, Northampton, Bristol Rovers - have seen me directed to the club shop, reception and the Community Trust office - not a whiff of a ticket office in sight. They don't seem to actually open at the Valley in the week?? The website or phoning the ticket office are both clunky and time consuming. Put simply, the competence and experience of handling a 30,000 plus ticketing operation fairly and at short notice, has been stripped out of the club.
I went to the league 2 play offs last year and bought tickets through the Wembley website which was powered by Ticketmaster. Maybe it's the same?