Ok this is a bit of a long shot if you can't break out of the recovery application but try holding the power switch down to switch it off when you get to the error, hold the switch down and wait as it could take 8-10 seconds to power off. Do this at least three times in a row and windows 10 is supposed to then boot into 'emergency mode' or some such nonsense this will give you another shot at recovering the blasted thing. Hope it works, there is a couple of other things to try but this is the least 'techy' method that comes to mind.
It won't turn on, I had it on charge all day and the red light eas on to day it was charging but it wouldn't turn on.
Edit: sorry skim read it while half asleep. Ok, you need to try and stop the recovery, if the screen will bring up a k/b then press the ctrl alt del option and stop the recovery application, you may to need a usb adapter and a usb keyboard if the screen wont respond. Did the backup image get made on a usb stick when it was new? some systems will encourage this in case of 'emergency' on the first start up.
I would never buy enough tablet again, too fragile with the larger & 7" and 10" screens - my youngest daughter went through three of them in as many years - three broken screens, fixed the Nexus 7 2nd gen screen twice, then it became jammed up in an OS upgrade - a known issue between Asus hardware and Google Android firmware, that neither party wants to step and take responsibility for, so if you are out of warranty, you are **** out of luck, as you require a new motherboard. A laptop or larger screen smartphone (with Otter box) offers so much more protection.
Oukitel make a mean budget mobile that are really tough. Griffin make decent cases for tablets that do help with reducing smashed panels quite a bit. Here's a link: https://griffintechnology.com/us/products/cases Hope that's allowed....
Thanks for the info - my daughter actually had the necessary protective cases - on the Nexus 7 2nd gen the unit had to be returned to Asus Canada under warranty to repair the internal charging socket, and as it turned out they broke the screen in their repair shop, then tried to do me for $250, saying they couldn't replace the charge connector unless the screen was first fixed - after elevating this situation to a manager, he confirmed that our tablet had indeed arrived at their shipping/receiving department in good shape and all repair costs were covered. For the 2nd screen breakage on that same tablet (4 mths later, over Christmas period) my daughter for some reason had taken the tablet out of the protective case, then dropped it on her tiled bathroom floor.I eventually repaired that ($50 screen + digitizer out of China, $50 labour to an off the clock tech repair guy, then one week later she launched into an Android firmware update that jammed the unit (and there it sits, with almost $400 spent on it to date) - tablet was a nice device for family Skype sessions with our kids overseas.
