Turnstiles ! Never ever,and im talking never ! Stop using turnstiles or the game will die ! Turnstiles are football !
Parking - not applicable to me as I tend to walk to the ground, but going out over Walton Street is always amusing. Pre match and half time - nope, I tend to get there just before kickoff, although I'm not sure what they could do to get me there early. I used to get there early when I was younger, but that was to read the programme before the game rather than anything we were doing. Smokers - I don't see why there can't be a fenced area outside the corners of the ground down what is theoretically the emergency exit. In the event of an emergency you've already got the smokers out the ground and the fence can be opened to allow them away from the stadium just as quickly as the big doors can. Turnstiles - Bar codes would be easier assuming the computers worked properly. They'd also reduce the liklihood of people passing their ticket on when they couldn't make it as they'd need to be sure they'd see the person again before the next game (I gave the voucher for the Man U Xmas game to the guy next to me for his kid because he'd not been able to afford for them both to have a season ticket and had been buying the kid's ones on the day when he could afford it and get a ticket) Premier Club - no idea Disabled supporters - n/a Food and drink - They could do with getting some staff in from Aldi or Lidl to train them in how to serve more than 1 customer every 5 minutes. The guys next to me send someone to get the beers in about 5 minutes before half-time and they're still only able to get back just before the 2nd half kicks off. (so presumably those behind them in the queue are either rushing their drink or missing some of the game) And anything else the club can do to improve your match day experience - Agreed with others on the new music, but the 5-10 minutes before the game should stay the same for the season once it's established. If you're arriving quite close to kick off it's nice right from Walton Street to be able to use that timing to know whether you need to run or not to make kick off. Having said that, the volume in the ground is too high, if you're in the wrong part of the ground you can't even talk to people without shouting. It might sound ironic as well given it's crap later in the game when it's quiet, but the Elvis immediately before kickoff actually hinders the atmosphere. I can't remember if it was the last game or the one before, but somewhere in the South half of the East Stand there was a song starting and then Elvis came on and drowned it out in the same way that a drum limits the singing to tunes with a beat the drummer chooses to play. You mean like a big sign above the gate that you can see as you're walking up if you're going straight to the turnstile, or that if you're walking round the ground to your turnstile you can see above the gates at all the others?
I think the no smoking but your locked in for 3 hours thing a disaster waiting too happen personally.as many like me smoke in bogs etc where we dont think too much where ***s gone after 7pints cos of blind panic a steward comes knocking!.(disclaimer..i personally always make sure *** end goes in bog water).Man city have this potential disaster sorted all ready and can hold their heads high with concourse bar/smoking toilet facilty outside.
The idea with the normal passes is that the guy at the turnstile should see you tear out the voucher. If someone gives him a voucher without the rest of his pass he isn't supposed to let them in.
If you're talking a father with a young kid they're not going to get arsey about the little kid just handing a voucher in. I'm not sure why they let him through on an adult voucher, but they do. What I did forget to mention with the barcode thing though is that clubs that have done it have found people buy their kids a season ticket when the kid isn't a fan and then just use the kid's card at the turnstiles because there's no facial recognition and it's obviously much cheaper.
So basically we've concluded it's actually a lot easier to rip off a machine than a turnstile attendant?
Submitted it today, thanks for everyone who contributed's help, a few of you even got your names in my essay! Will email it to the club in the morning and see what's said!
