Suprised that there is little interest in this. How did they get away with no refunds on the Liverpool tickets, because they clearly told you the date of the game could change. Those who bought a ticket agreed with those terms and therefore couldn't get a refund. If you agree to buy a season ticket to see the Hull Tigers, you can't really claim a refund because we are no longer Hull City. Slippery and slimy as a bucket of eels.
Very true. I'm pretty sure the name won't change but I hate how they treat the fans and this is another example. They want to rule everything and force their will on us but they also want to make it harder for people to make the decision to walk away when they get fed up of it. Slippery and slimy indeed, and they have been from the beginning.
Once you cancel a direct debit, if any further payments are taken after you informed the bank to cancel it, then the bank has to refund the money to you under the direct debit guarantee.
Whenever you cancel one, the bank always warns you that if you don't inform the payee they might just restart it again. I thought that was because once you've agreed to pay it you have to pay it, until the agreement ends at which point case the payee will normally cancel it. Have I got that wrong?
If you tell your bank to cancel the direct debit thats it end of. Any money that leaves after that has to refunded by law. The agreement for the goods or service remains in place the direct debit is just one of a various different ways to pay . in the case of a season card the agreement is more of a subscription and they will just block your card as and when payments stop as with the deposit you are in essence a month in credit all the time
Official wording from direct debit website..... Money shouldn't be collected from your account after you have cancelled and under the Scheme rules, an organisation would have to obtain your authority to reinstate a cancelled Instruction. Once you have cancelled a Direct Debit take care to check subsequent bank statements to ensure that your instruction has been followed. That way any error will be identified immediately and steps can be taken quickly to secure a refund
A direct debit is a mandate set up with your permission to take money until you stop it. The reason direct debits are preferred for these sort of things is that if you miss a payment through lack of funds they can take two out next time. A standing order is a fixed amount every month and if you don't have enough funds in a new one has to be set up and any arrears collected. Technically a direct debit gives open access to your account but this isn't a problem when dealing with reputable organisations you are familiar with, and you are covered for most things which could go wrong.
