Yes me. They emailed me back and said not to bother telling them unless it doesn't come tomorrow, in which case they'd reprint it and I can pick it up before the Stoke match. It's not like I paid £514 in full to get it delivered or anything. Oh yeah, it is.
post been and gone, no season card ,contacted city( 40mins to get through)card cancelled pick up new one at ticket office on Sunday, to say I'm not impressed, is an understatement.
It would be very unusual for a business to send around 17000 packages and for them all to arrive safely at their destination. The law of averages would suggest some will go astray e.g. delivered to the wrong address, lost in a sorting office somewhere. **** happens, it's nothing personal, no one's been harmed get over it.
I think they'll all turn up, just after the first match, because they took so long to start getting them out. Which in my book is incompetence.
All depends when the last batch was posted. I can understand your frustration, by the way, looks like you're one of the unlucky few.....