i've said in the past he's a clown... you see. this is all well and good... tell them what the want to hear... but they guy is i nthe job for 18minths nearly. get on with fixing it you clown! just drop the extra CB and get things back to rights.
http://allgatesbrewery.com/allgates-brewery-blog/wp-content/uploads/2013/05/Pasty-Barm.jpg Url for that pic