City to launch new streaming service and website

How did you do that mate, through an app?

 

No, through the website, I just logged into my account on their website on the TV as you would on a laptop.

 

Oh I see, so no different to previous years. I thought I saw something about an app this year.

 

I saw that too, but since that was mentioned I have not seen anything further about one being up and running.

 

I've shot them an email so hopefully they respond.

 

Let me know the outcome.

 

Has anyone searched for a "Cancel Subscription" function on this new service yet and actually found one ?

Any information on anything you've seen mention such a function exists/will exist ?
Like John Ex above, when I display the screen with my account info it says "You have no subscriptions" despite having had the message "Payment Accepted" pop up when I registered with my payment info. My bank's online credit card site does indicate a "pending transaction" exists !

 

I can't say I have seen one.

 

Cheers John.
Seems they are continuing to add functionality piecemeal which may suggest they'll likely have teething problems when they go live.
At least the "match screen" for the Norwich game displays both a "listen" and a "watch" button. When pressed the message "will be available close to kick off" is displayed.

Probably some poor bugger in an office somewhere frantically writing code to meet the ko deadline as we speak

Edit: The reason I asked the question was I ended up signing for both the "audio annual" option and the full season fixture "video annual" due to having sign up issues with the former !! I'll want to terminate one of them eventually - silly bugger that I am !

 

Any issues you can mail [email protected] they are pretty helpful on match days and come back quickly if you are encountering any problems.

 

As if by magic

 

Who said they don't read the forum?

Hope that includes the streaming and can be found on Apple TV/smart TVs.

 

With video on demand the match replays will they be shown the next day?

 

Think last season it was a couple of days later.

 

Thanks

 

Still not available on Smart TVs so hopefully that's coming later.

 

I got fleeced twice for the Norwich game. First time it said the payment didn’t go through and I wouldn’t be charged so I tried again. Checked my bank and it was taken out twice.

 

Just got an email from Andrew @ streamsupport saying he has refunded one of the payments I had mistakenly made (audio option). Excellent response time. Checked the match live page and I'm set up with Video season pass & looks like all's well. Great service I'd say. and thanks again John.

 

Thanks for that got a quick reply even though I sent it to the wrong spot. Guy confirmed that I had a subscription. I will contact him and thank him and also request that in future it might be a good idea if you could get a confirmation e mail and have a link somewhere on the site where you can see your subscriptions.