if bought online the Mallorca ticket be digital should be sent from Monday somone over the road reckons monday for training session tickets and Wednesday for Mallorca tickets season tickets a week from Monday
Got a couple of physical cards for the kids. Waited about 90mins. Poor lass on the desk looked done in.
got my 'white card' today about an hour it took, you show your old season card they write your customer number down. did not cost anything either, wait about 10 mins show I D and get your card !, as for the Malorca one i will wait and see, i know they are over worked at the ticket office and thank them all. i could not use the NFC set up on my phone.
confirmed on podcast monday for Tuesday training session tickets and Wednesday for Real Mallorca tickets and week Monday for season tickets also confirmed the email will come from skidata
It doesn't work on mine either But no tickets have been sent out yet... What make and model of phone do you have Monty?
Yeah I think so. The queue was only to the electronic sign on the corner when I got there but never really went down as it was pretty steady with people arriving. They've got one of the scanners in the ticket office to try the cards to make sure they work as well.
According to the thread otr, non digital season card holders won't get an email monday, but can request a digital card as it MIGHT not need an nfc compatible device but that's not confirmed. Physical card holders MIGHT not have to go the ticket office for the cup game tickets, but they MIGHT have to. Hope that clears everything up
I really don't see what the issue was initially with leaving everything as it was reloading all existing cards and sending out the 5 or 6 thousand new season ticket holders cards and charging the 1.25 postage.
They probably won't get any further emails at all from the club, I've just checked the bairns account and the email address now has '1234' at the beginning of it which someone at the club has done. All this **** on and the paper ticket they printed today is a QR code. Nothing to do with NFC. I'll be scanning my digital ticket tomorrow with NFC turned off and see if it lets me in. If it does then this whole thing is a farce as the old scanners already accepted QR codes
I've checked my email address and up to to yet its not been altered. Can't wait for the season and see the lads play but so frustrated at this
Did you opt for physical card? I did for him so that's why they've done it for him and not me as I'm happy to have digital SC.
I had to have a physical card as my phone doesn't support NFC. If (as rumours seem to suggest) it doesn't need to be NFC compatible I would have taken the digital option
Same here for the bairn. Only wanted a card as he can't get Wallet on his phone as its age restricted.
I went to get Mallorca tickets for me and the lads on Monday 17th the lady in the ticket office took our season card numbers and sorted cards which could be collected after the 19th,what a splendid job she did well done that lady
I emailed digital support last night with Can you confirm that the digital season cards have to have a NFC compatible device and won't work with a device that doesn't support it please? Their response this morning Thank you for contacting SAFC Digital support. Yes digital season tickets have to have NFC on the device to work So that puts all the discussions to bed, its NFC compatible or a plastic card.
