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City to launch new streaming service and website

Discussion in 'Hull City' started by John Ex Aberdeen now E.R., Jun 19, 2023.

  1. greene

    greene Well-Known Member

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    No they didn’t. Told me they were sorry to see me leave and I could resubscribe anytime I wanted. Go figure!
     
    #41
    tigerscanada likes this.
  2. Stockholm Tiger

    Stockholm Tiger Well-Known Member

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    I cancelled in early June to avoid this happening. Was very quick and easy to cancel and had the same message about welcoming me back.
     
    #42
    greene likes this.
  3. tigerscanada

    tigerscanada Well-Known Member

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    Thanks. Fortunately I'm paying monthly, just for audio commentary, last payment was 27th June, roughly $8.00 Can., appeared on my credit card which I just checked online. That would be in advance for July so I should get a refund.
    Did you by any chance contact them using www.wearehullcity.co.uk/contact-us/EULA/ ?
    Thanks again.
     
    #43
  4. greene

    greene Well-Known Member

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    I used the following contact info and got a very fast response. Good luck!

    [email protected]
     
    #44
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  5. tigerscanada

    tigerscanada Well-Known Member

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    Great, thanks. You also are in "fast response mode". <cheers>
     
    #45
    greene likes this.
  6. SydneyTiger14

    SydneyTiger14 Well-Known Member

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    I got an email telling me my subscription had ended, so hopefully get some news from City soon.
     
    #46

  7. Tigerboy98

    Tigerboy98 Well-Known Member

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    Does anyone know how much the executive boxes are for the full season?
     
    #47
  8. HullCityInEurope

    HullCityInEurope Well-Known Member

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    Looks smart
     
    #48
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  9. Ajbtiger

    Ajbtiger Well-Known Member

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    Yeh its much better, I didn't even realise how annoying the old one was until I went on the new one!
     
    #49
  10. tigerscanada

    tigerscanada Well-Known Member

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    Anyone signed up yet? If so, is there an AUDIO only option for LIVE game broadcast?
     
    #50
    greene likes this.
  11. Stockholm Tiger

    Stockholm Tiger Well-Known Member

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    @John are you still in Vietnam? according to the website this is an "unsold" territory so you can watch all the games even if they are being shown on Sky.
     
    #51
  12. Stockholm Tiger

    Stockholm Tiger Well-Known Member

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    Still no info on the subscription costs yet.
     
    #52
  13. greene

    greene Well-Known Member

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    That’s the way it reads to me. If so, a big backward move!
     
    #53
  14. M88 EVN

    M88 EVN Well-Known Member

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    £17.5k + VAT per season. That doesn't include any food or drinks.
     
    #54
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  15. tigerscanada

    tigerscanada Well-Known Member

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    I've just registered online and accessed the site but I can't seem to find a screen(s) that allows me to select subscription options !
    I may be being stupid in navigating the site, but it isn't apparent where to select video or audio and the options of monthly/quarterly/annual payments etc.
    Any thoughts? (not about me being stupid ! It's a given :emoticon-0100-smile)
     
    #55
  16. greene

    greene Well-Known Member

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    By by my
    Please ignore - read something early on that made me think it was audio only and no live stream.

    Quite frankly, the communications around this new streaming service from Urban Zoo have been less than stellar. The app appears to be being delivered somewhat piecemeal. Surely, they should know the cost of the subscription by now.

    Then again I might be biased as I have just been charged for an annual video pass by Ifollow.

    Message to Urban Zoo “Do Better”
     
    #56
  17. Plum

    Plum Well-Known Member

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    From the main screen I clicked Tigers+ at the top, thrn subscriptions half way down, subscriptions again then it says coming soon. So it's there but it's not.
     
    #57
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  18. tigerscanada

    tigerscanada Well-Known Member

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    Thanks Plum.

    I seem to have hit an "interim-interim" screen that only showed the "match passes" option button. Looking again just now the "subscription" option was showing and on clicking found the "coming soon" comment you mention.

    In the meantime I shipped off an e-mail to Andrew Clark at "wearehullcity.co.uk" (who I've traded e-mails with before) asking a few questions about the schedule of functionality releases/updates to the system, as well as prices of options (audio only/video, monthly/quarterly/annual and of course prices) and when we can expect, as subscribers, to be able to test the final production release BEFORE the first league game.

    He responded promptly in my earlier dealings with him, so I'll update on here if I find anything new.
     
    #58
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  19. John Ex Aberdeen now E.R.

    John Ex Aberdeen now E.R. Well-Known Member

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    Yes I am, thanks for the heads up, I see they are offering the Galatasaray game for £5
     
    #59
  20. John Ex Aberdeen now E.R.

    John Ex Aberdeen now E.R. Well-Known Member

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    It seems there is no subscription cost yet.
     
    #60

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