In a similar vein, BT's online assistant. Stop trying to pretend you're a real person because you're not. Or if you are, you're a ****.
One of the receptionists at my doctor’s surgery. (The others tend to be pleasant) When you finally get through after listening to a prerecorded message giving you various options which are irrelevant and after hanging on for ages she does not ask if she can help or what can they help you with but brusquely asks “Have you a reason for your call to us today?” My reply of “ No reason. There’s nothing on TV and the wife is out so I am bored and just fancied a chat with somebody,” didn’t go down well.
I remember UK GP receptionists - literally paid to stop you from seeing your doctor.. should get them working for UK Border Patrol, that would stop all illegal immigration immediately.
I got a renewal notice through and it had gone from £300 to £650 with not a single detail having changed. I went on a comparison site and every quote on the first page started with a three. I rang up and told them they’d obviously made a mistake, woman was adamant they hadn’t, yet could not explain why their quote was double everyone else. Inept ****ers, I wonder how some of this big companies ever got to be big companies.
Same happened to me with Direct Line and it's described as a response to their profitability being hit by the rise in car prices and parts. Their shares are down 47% in a year. They're also being investigated for underpaying on writing off some cars. Pays to shop around now more than ever.
Current insurer wanted 50% more to renew this year, comparison site came up with a few options cheaper than last years price. Called current insurer explained the situation and told them I thought it only fair that I gave them a chance to requote, then off she goes with all the standard questions as if a new quote, got bored and stopped her and explained they had all the required information as they insured me last year and had already quoted me for renewal. It's the system sir we have to start at the beginning and go all the way through, eventually got an offer less than the new quote but still a bit more than last year, politely explained that if that had quoted this price the first time I would have renewed with them but now I am taking my custom elsewhere. Good day. She was probably working from home too.
The AA. In a similar vein to the insurance quotes above. Though, yes, it is insurance of a sort for breakdowns. About 5 years back, received the renewal notice and it was astronomical by the previous years cost. Obtained quotes from other such companies that were about the same as what i had paid the year before. Rang the AA and asked if they could do anything with their price to be somewhere closer to thewir competitors. How much have they quoted? Not telling you, but you are going to have to take an axe to your quote. "It will be x". Right, so thats the fruit knike taken to it, now find the axe. And so it went on year after year until finally they wouldn't budge. Changed to Green Flag. Out of the blue this year received a quote of £50 from the AA. Homestart, roadside and relay. Yep, I am back with the AA. I gave Green Flag a courtesy call explaining why I wouldn't be renewing with them, but did say I would be more than likely back with them next year. And like the others above, same palaver with normal car insurance. Every year go onto a comparison website for the cheapest quote.
And uninsured drivers. A lot of them who don’t speak English, or claim not to when you see them pulled up by the police on TV. Though they seem to know enough English claim any benefits going.
The bastards in insurance that ignore your cancellation of the rolling payment, and just take another years payment out of your bank account, usually a lot more expensive than the previous one too, and deny all knowledge of the cancellation. Then after an argument, agree to pay you your money back, but tell you it has to take nearly two weeks before it'll get back to your account, and still have the nerve to try and offer a cheaper policy, which they can take the money for immediately over the phone. Thieving, lying ****ers.
I've told a few that as they initially tried to rob me by offering an inferior product despite a better one clearly existing, I had no confidence in them, so they can ram it.
I can't be the only one who's noticing the amount of interviewees on TV and Radio who have started to preface their answers by saying 'Yes, no.' ( Or more usually 'Yer, no.') Hedging their bets or a sub-conscious playing for time whilst they think of what to say? Often from the mouths of intellectually challenged sports people but I have just heard it from the mouth of a South African opera singer on Radio 4 so it's spreading!
Does that come from Kendall Roy or was he a satire of it because he does it all the time in Succession?
McDonalds person looking at the card machine saying “that’s all gone through for you”… No, the payment has gone through for your employer, not for me.
It's probably to wind people up after someone asked them if "they could get a cheeseburger meal". No you ****ing can't. That's his job. You could "buy" one or maybe "have" one. Don't get me started on "Could I get a ham sandwich on white bread". No. Learn to speak English you americanised ****-hole.