They use different methods of delivery. UPS, FedEx, USPS, even their own Amazon delivery trucks. I've had packages late with each delivery method. UPS seems to be the most reliable although FedEx has improved as of late. Usually packages that screw up are USPS or Amazon delivery. Never have problems with Postal Service when not shipping from Amazon. USPS only screw up Amazon shipments. USPS do pretty well at times. I got one letter that the front of envelope was really mangled and ink smudged all over the place. No idea how they knew to deliver it to me. No identifying name or address was readable on it (or on content inside).
I've ordered **** on amazon.com to "coincide" with trips and got stuff delivered to offices. it has without exception been delivered by us postal service and taken 2 weeks. UPS and fedex are fine for me usually. over here they are just fulfilled by post. Bigger **** comes via that or depends on company as many retails sell via amazon.
Teeth II was brilliant, well worth watching but you need to watch the first one to understand the story line...
Agreed, but it's still heavy as ****. They're all superb, but Graham is sensational. So real, especially when he lost it with that bloke. Stunning stuff
If you're paying for a delivery date, you can claim postage back from Amazon if it arrives late, assuming it's Amazon or Fulfilled By Amazon, and not 3rd Party. First class isn't guaranteed delivery, so doesn't count. If you have Prime, they'll issue a free month's membership for a failure, though don't try it too often. You can also have a delivery company restricted from receiving your packages if you can show a consistent record of failures. I know because I did it while working for customer service, though you'll need 6 or 7 examples and a customer service agent willing to put in the work, so it helps if you have the order nos. The overseas centres have more rigid conditions, based on number of calls handled rather than quality of performance, so they might not fix your problem but they're probably keener to issue a refund just to get rid of you. If you don't get the right response, hit NO on the HMD question, "Did I solve your problem?" at the bottom of the email they send you. That'll take you back to the HMD team, which is where I worked and they handle any issues that weren't sorted on first contact. The staff are more experienced to deal with them. NB: I left in 2016, so this information isn't up-to-date but when I first went there I was impressed with the freedom they gave us to keep the customer happy. "If you can justify the refund, give them it." Jeff's ex just got £37bn so he doesn't care. I once gave a guy a 50% refund on some car parts that would've cost a fortune to return, then told him to keep them. 15% is a standard refund for cosmetic damage the customer is happy to keep but I didn't need a manager's permission and nobody questioned me about it. The warehouses and HQ have horror stories but the customer service centre was a joy to work in.
I sent a complaint with one of my last orders and sent an example of 5 things that arrives over a week late, including one thing that still hadn't arrived. That one thing they refunded me for and told me it was lost. (It still hasn't arrived..so probably right about lost... In which case refund is least they could do). I haven't been offered free month of prime. I might do this. I don't think 2 week shipping is too unreasonable for most things but if I'm paying for 2 day and they promise 2 day, I should get 2 day. Never knowing if something is going to arrive in 2 days or 2 weeks is a pain because I don't know if I should go to store or order it. I honestly think Amazon has gone down hill a lot in last few years. When I complained about 2 of my 12 cans of Bubly arriving burst I didn't even get a response from them. This last time complaining about 5 items (cited) arriving late... All they did was refund me for the one item that actually got lost in shipping. That's why I'm considering ditching them... But paid up in full through January... Think I'll stop using them after that though... I get free shipping from Target and they have most things and prices not too dissimilar. Shipping is not as quick (as Amazon on time but faster than Amazon when Amazon is late).
In the UK Amazon customer service is one of the best I've ever dealt with. Deliveries are rarely late and refunds have been painless. Lockers are also great to use if you don't want to worry about having to accept a delivery. Also in case you're not sure if it will come in time then order anyway and if you then don't want it then it will auto-return for refund if you don't pick it up after a few days. With the Bubly what you should have done is sent a photo and say you want to return everything for a full refund since it arrived in damaged condition. They might have given you the full refund and said keep the remaining cans anyway, depends on whether it's worth it to them to pay for the return shipping. With things like Blu-rays if you say the case if broken I want a replacement then you can often get the replacement sent but they say don't bother returning the one in the damaged case.
Been rewatching Breaking Bad. Up to S2E4 so far. I wouldn't say I'd forgotten how good it was, but it's surpassing what remember!
Yeah I did that recently, still good. Just finished rewatching Altered Carbon, Betty good 8.5/10 Chernobyl next.
