You should tell her that to be “again” you have to have stopped watching the first time and that you haven’t stopped watching from the first time so it can’t be again. That’ll confuse her.
See my Mrs is the opposite - always switches the tv to the footie as soon as I walk in the room, gets me a beer and then offers me a half time blow job.
Agree Talk Talk is the worst internet provider in UK. It was like they had a guy starioned outside my house plugging and unplugging the cable every five minutes. BT has been much better. O2 are a pain the arse. I have a pay as you go SIM which I use when in UK. Always top up about 30quid when I get back and they give me a 10quid bundle which includes far too many calls and messages to same provider and a low data package. I blow through the data package in about two days just checking whether Nev has updated Prediction League yet (answer - no of course not) and then get ripped off at their regular daily rate. They tell you that max charge per day is £1.50 but what they mean is internet access stops when you reach £1.50. So with a few calls back to office I spend 90quid in 3 weeks and leave with 300 minutes of calls and 499 messages left which have expired by time I come back. Bastards.
Completely agree with the OP. There seems to have been a massive sea change where a bunch of super-rich CEO's got in a room and said "so exactly why the fck is "the customer is always right" anyway? Let's put that crap to bed". I've had it time and time again; I'll never buy another Nissan as long as I live, because their "Used4" warranty scheme isn't worth a damn. Mobile providers are probably the worst of the bunch; I'm with Voda, but they're all as bad as each other. "No signal, sir? I believe the phrase you're looking for is 'tough sh!t'." Sky's plumbing new depths as well. Every time you call they're "unusually busy", so you're now asked to text your problem! Anything to push the customer away. I don't know what it is; has the desperate clamour for more shareholder cash got that bad? Are we just a depressingly selfish society?
I'll tell you this...don't ever try to eat four toasted teacakes in one sitting....especially with all those fancy toppings....<heartburn during the night>
If you have any company that you deal with and it has an overseas call centre in a certain region of the world then you are basically ****ed, there is of course the other side of the coin and that is the customer who hasn't got their expectations at the right level, I remember one lady in particular who was a passenger with a National Holidays group, she was annoyed that her request for a sea view from her hotel window had been ignored, I did point out that we had advised the company when highlighted on the booking forms that this would not be practical, I explained that Darlington was not a well known seaport.
I sacked off Sky and went with talktalk UFO 'cos the wife was moaning about the cost. Now she can't use the talktalk freeview so is begging to get sky back! Sky are offering 60% off for 12 months - £32 per month all channels. Happy days.
See this pisses me off about Sky and plenty of other organisations. They give big discounts for new customers while us long term loyal customers pay the full whack. However if you threaten to leave they then offer a discount.
Sky and BT are ****ers. As soon as you are out of contract the sly bumping of prices start. They reduced my Sky bill by £33 last month after a few lengthy phone calls and cancellation threats. BT reduced my broadband by £15. £48 a month for two lengthy calls. I took an 18 month deal. The guy was saying "maybe 12 months?" actively hoping for a pumping of me in 12 months rather than looking to keep a customer. £864 over 18 months. Its a fair old whack really.
Mate you should never be paying £70. I have every channel, Sky Q etc for under that. Just threaten to cancel it all, the Indian call centre will put you through to Newcastle. Just continue to say and say you want to cancel. Eventually you end up at the head office in Scotland. They will offer you what they term as a rock bottom price. Say you will get back to them tomorrow when you've compared with other providers. Ring again the next day and say you're cancelling. The guy will then tell you your offer was point of call and there is a further reduction today. Its a fanny on but its worth it.
In contrast, when I rang Virgin last year to cancel my £110/month subscription (reduced it to broadband and phone), they said "okay, we've made that change to your account sir". I was expecting to be begged to stay after what everyone else had said about leaving offers. Maybe a week later I did get the phone call from their dept responsible for retaining customers and when asked what I was paying he said "ooh, yes, that's quite a lot isn't it?". "Yes," said I. He then said he didn't think he could offer anything to me. I mean, I could say I am getting rid of broadband and phone as well next time. But I wouldn't go through with a switch to a BT line for internet.
I like their CYO pizzas but not much else. If your boxes aren't capable of upgrading to at least 17.1 i'd consider buying a new box mate. I try to flash the firmware on one of mine to update the android version and I bricked it....it's harder than you think and google/youtube is very little help....trust me I know what I'm doing generally and I spent best part of 2 days trying to figure out how to sort it and gave up in the end. Wish i'd just spent the £30-£40 to start with and saved my two days I've also got Virgin but the basic TV package and 100mb fibre, only for her indoors and pretty much so she can record stuff, it was cheaper to have a package than broadband. I also use an IPTV service which gets me pretty much anything I want, all the sky movie/sport channels as well as BT sport and all the Canadian sport channels and that works very well for me. I also use Kodi for movies/tv box sets that I wanna watch on demand which rarely fails me. The OP is right tho, they just shaft people left right and centre because for every person that gets pissed off and leaves, there's another 100 people to come and replace them.....it's the circle of life My shopping, I much prefer to go to Aldi/Lidl now....there's less choice which makes shopping a much more pleasurable experience...not to mention quicker. You'd be surprised at how long a woman can look at the back of a packet of something that she buys every ****ing week before putting it in the trolley, and I get wrong for passing the time by reading stuff off this board on my phone whilst we're trudging around because i'm not "paying attention" FFS. Electricals if its for tv's and **** I much prefer Richer Sounds or Bainbridges...might pay a little more but the warranty's and customer service is far better than anything you'll get from online cheap resellers who don't give a ****. Plus they're local so you can actually go into the stores and talk to actual real people. Hands down winner for customer service and care has to be Dyson for me tho. I've never come across an organisation that is as polished and efficient as them, they don't think twice about sending you out replacement parts (even outside of warranty....within reason of course). I'm off now to dust my sleeping bag off so I can go camp outside the Apple store so I can pre-order my iPhone X tomorrow (with any luck)...I'm an apple sheep what can I say
